Testimonials

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Elrashid Mustafai
SIA Upskilling Course
North West London

5/5
5/5

I think ATA is very much worth the money. Other courses may be cheaper but you won't get the same amount of feedback as one tutor for a group of four students is indeed a great luxury. Also, you can tell from how the lectures are presented and the tutors are able to accommodate the different needs of each student that they are really passionate about their work and a high amount of preparation goes into these courses. I can say I've learned so much and I'm already planning to do the Level 5 DET.

Hannah Edwards
Verifier
Southampton

5/5

I'd just like to say that I received incredible advice and support from Advance Training. Being a starter in teaching, I had a huge number of questions and often had to have answers clarified. They were incredibly patient throughout the entire process, answering each of my questions perfectly and clearly, as well as helping me to understand what is included in the course and how they are suited according to my own needs. I was very, very impressed and grateful!

Sharna Laws
AET
Liverpool

Daryoush Mahdavi
Did Door Supervision Course
Essex

5/5

Hossam Mahmoud
SIA Badge Renewal Course
Wembley, London

5/5
5/5

I am grateful to this course for a great opportunity to revise methodology concepts, and effective lesson planning. I got vivid examples of highly effective teaching methods, various ways of establishing rapport with students and I used them in my lesson planning during the course. I got answers to all of my questions and detailed feedback on the submitted assignments. It was my pleasure to work with such a positive, supportive and experienced tutor. It was a great course for me as it gave me the flexibility to work from home and in my own hours.

Lawrence Levine
Assessor,
AET
Middlesbrough

5/5

You never know what kind of support you'll receive when you are doing a distance learning course, but ATA has helped me work through the assignments I was struggling with. I didn't know if I would even be successful when I started the course, but the staff helped me straight away and got everything working right from the start. Thank you ATA.

Trevor Carlin
SIA Trainer
London

Yvonne Dube
SIA DET (Diploma) Course
London

5/5
5/5

I think that this is an excellent course (CET) for people who want to study alongside full time employment. I was able to study at my own pace without any pressure to meet deadlines. I was also very impressed with the speed at which assignments were returned with such comprehensive feedback. I will now be able to use for ideas for future lessons. The course has given me confidence in my own abilities and it will hopefully be of benefit to me in respect of future job prospects. Thank you Advance Training Academy.

Chloe Rouse
CET Course
Bedford

Heidi Dunne
Level Door Supervision Course
South East London

5/5

Cancellation, Refund and Reschedule Policy:

If you need to cancel or amend a confirmed booking, cancellation/amendment charges may incur.

Rescheduling your course

If you are unable to attend on the scheduled course date reserved, you must notify us within 24 hours of booking. Once you do, we will reschedule the course date with you for a course date within the next 6 months, at the same location, subject to availability. There will be a fee of £99.99 for a new date.
A reschedule request must be sent to us by email 96 hours before the start of the course. We only allow a maximum of 1 reschedules per booking.
If you do not reschedule your course before it starts or fail to attend the course you have booked, regardless of reason you will be required to pay for a new booking if you wish to take the course in the future. And will not be entitled to any refunds

Insufficient ID brought to the course:

It is a requirement by the regulator to have ID on you at all times during your training. If you do not bring the required IDs to your course, you will need to be rescheduled onto another course and you will be charged a £99.99 rescheduling fee.
If you are going to be late to the course, you must contact us. If you are going to be unreasonably late to the course, you will have to be rescheduled onto another course. You will be charged a £99.99 rescheduling fee for this.

Cancelling your course:

Our courses are non-refundable 24 hours after booking. You can receive a full refund if you inform us within 24 hours of booking of your intention to cancel, and you will be refunded the amount paid for the course. Courses cancelled after 24 hours of booking will not be eligible for any refund.
If you have paid a deposit and fail to notify of non-attendance, you are not eligible for a reschedule or refund. Then you will not receive a reimbursement of your deposit and the remaining payment will be due.
In the event of non-attendance where payment has been received, you will not be eligible for a refund.
Any discounted / promotional course you booked will not entitled for any refund.
If you have to cancel your course due to a medical reason, we would require evidence i.e: Doctor’s letter. A handling and administration fee of £99.99 would be charged or deducted from your order amount when you require a refund due to a medical reason.

Course cancellation by us:

If we cancel a course, you are eligible for a full refund for the cancelled course. However, if we offer same the course on the same date on another venue which is reasonable distance, you will not be able to get any refund for the course but you may be eligible for a concession.
If we conduct an Initial assessment, and you are unable to pass it, you will be given a refund. However an administrative fee of £99.99 will be deducted from your course fee paid..

Re-sit exam for the Security related course only:

You must attend the resit session you book. If you fail to attend the session on time, you will lose any resit fees paid.
If a customer cannot attend a booked resit then they need to inform us at least 96 hours before the resit – resit cancellation fee is £50.00 but you must resist the exam within 12 weeks.