Testimonials

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5/5

I completed my CET after a wonderful and energetic tutoring from the company. These guys are brilliant, worth their weight in gold and their teaching styles complement each other wonderfully - I could not have asked for better. Advance Training Academy is a great company to deal with - I have already booked DET course with them and look to source them to provide training for the company I work for. 10/10 all the way!

Amanda Velinor
CET Course, Oxford

Ahmet Ceritlil
Completed CCTV Course
CCTV Operator

5/5

Jessica Thompson
Did Teacher Training Course
Enfield, London

5/5
5/5

Advance Training Academy has been providing our company with all their AET and First Aid at Work for a number of years. We have always found their training to be of a high standard and found them to be very helpful and flexible in their approach. We would have no hesitation in recommending ATA to any other company looking for training providers in relation.

Eldoran Darkin
Trainer, Liverpool

5/5

This course has been a good experience of being trained on how to be a door supervisor. This training has given me opportunity to learn and developed physical intervention skills. Listening and solving customer�s problems will bring about higher income, personal satisfaction, happy life, higher productivity, fewer complaints, better work environment and higher profits to the customer service provider and the organisation at large.

Richard Mclaren
Door Supervision Course

Jeremie Behiri
Did Security (SIA) Course,London

5/5

Benjamin Egwu
SIA Badge Renewal Course
Greenwich, South East London

5/5
5/5

I keep recommending Advance Training for the simple reason that it has the best support I have found while doing a distance learning course. They take the time to understand the student�s needs, makes a true effort to provide the assistance one needs and then walks that extra step. Thanks to the tutor and the management team for providing a great course

Ashley Brenda
AET Course, Hull

5/5

The course was thorough and very interesting in the respect of all areas of the overall subject. I feel fully updated and I have learned a great deal and developed my knowledge. The trainer was a very effective, knowledgeable and an entertaining instructor that ensured we understood each section before we moved forward. As a trainer/assessor, I have learned some great techniques too. Nice one!

Herman Palmer
Instructor
Manchester

Alexandra Matei
Did SIA Combined Course
Stratford

5/5

Cancellation, Refund and Reschedule Policy:

If you need to cancel or amend a confirmed booking, cancellation/amendment charges may incur.

Rescheduling your course

If you are unable to attend on the scheduled course date reserved, you must notify us within 24 hours of booking. Once you do, we will reschedule the course date with you for a course date within the next 6 months, at the same location, subject to availability. There will be a fee of £99.99 for a new date.
A reschedule request must be sent to us by email 96 hours before the start of the course. We only allow a maximum of 1 reschedules per booking.
If you do not reschedule your course before it starts or fail to attend the course you have booked, regardless of reason you will be required to pay for a new booking if you wish to take the course in the future. And will not be entitled to any refunds

Insufficient ID brought to the course:

It is a requirement by the regulator to have ID on you at all times during your training. If you do not bring the required IDs to your course, you will need to be rescheduled onto another course and you will be charged a £99.99 rescheduling fee.
If you are going to be late to the course, you must contact us. If you are going to be unreasonably late to the course, you will have to be rescheduled onto another course. You will be charged a £99.99 rescheduling fee for this.

Cancelling your course:

Our courses are non-refundable 24 hours after booking. You can receive a full refund if you inform us within 24 hours of booking of your intention to cancel, and you will be refunded the amount paid for the course. Courses cancelled after 24 hours of booking will not be eligible for any refund.
If you have paid a deposit and fail to notify of non-attendance, you are not eligible for a reschedule or refund. Then you will not receive a reimbursement of your deposit and the remaining payment will be due.
In the event of non-attendance where payment has been received, you will not be eligible for a refund.
Any discounted / promotional course you booked will not entitled for any refund.
If you have to cancel your course due to a medical reason, we would require evidence i.e: Doctor’s letter. A handling and administration fee of £99.99 would be charged or deducted from your order amount when you require a refund due to a medical reason.

Course cancellation by us:

If we cancel a course, you are eligible for a full refund for the cancelled course. However, if we offer same the course on the same date on another venue which is reasonable distance, you will not be able to get any refund for the course but you may be eligible for a concession.
If we conduct an Initial assessment, and you are unable to pass it, you will be given a refund. However an administrative fee of £99.99 will be deducted from your course fee paid..

Re-sit exam for the Security related course only:

You must attend the resit session you book. If you fail to attend the session on time, you will lose any resit fees paid.
If a customer cannot attend a booked resit then they need to inform us at least 96 hours before the resit – resit cancellation fee is £50.00 but you must resist the exam within 12 weeks.